The value of feedback

We've been seeking feedback from the webmaster community. The value of this process has been enormous, and reaffirms my faith in the ClueTrain manifesto point 18: "Companies that don't realize their markets are now networked person-to-person, getting smarter as a result and deeply joined in conversation are missing their best opportunity".

What we've gained from the process:

We've seen problem areas in our approach. We're addressing them.
We've seen technical things we could be doing a whole lot better. We're doing them.
Our copy needed tightening up. Onto it.
We've seen spelling mistakes and omissions. Correcting.
We've seen whole new opportunities in the market we hadn't even considered previously. We're very happy about that!

We will be incorporating feedback that we received, and will be introducing fresh initiatives that will change people's perceptions about directories, and the value they can bring to the web.

Thanks all. Back early January.